FAQ


ATTENZIONE! Questo è quello che succede quando si lavano i motori con getti di Acqua


 

WARNING! It is not permitted to place weights and/or attach accessories to the rear axle!


I WANT TO INCREASE MY TOP SPEED AND EXCEED 25 KM/H

WARNING|

By installing a speed limiter, an electric bicycle exceeding the 25 km/h limit becomes equivalent to a moped. As such, if used in public places, it requires approval and registration from the Civil Motorization Department, is subject to road tax and insurance coverage, must have a license plate, cannot ride on cycle paths, and the driver is required to hold a license and wear a helmet. Furthermore, driving a motorized bicycle equivalent to a moped without complying with the aforementioned provisions will result in administrative seizure of the vehicle and fines that vary depending on the violation committed. HandbikeGarage declines all responsibility for any damage caused to pedal-assisted bicycles fitted with any speed-increasing device, as well as for direct or indirect damage to persons or property.
HandbikeGarage declines all responsibility for any anomalies caused by anti-tuning defenses that motors manufacturers may activate.
Please remember that modifying the handbike invalidates the manufacturer's warranty.

NB: We will provide the updated engine at the permitted speed, where the rules are different, for example in the USA. 

 


I WANT TO REPLACE MY TIRES. WHICH TYRES SHOULD I CHOOSE?

These are the dimensions of the covers we recommend. To verify compatibility, we recommend consulting the technical data sheet for the cover you wish to use.


 

I HEAR NOISES AND CREAKS WHEN I STEER AND I NOTICE A WAVING OF THE FORK

probably the steering play needs to be adjusted, tightening it as needed.

The tools needed are an N13 wrench, an N6 Allen key and an N5

using the n. 13 key and the N6 Allen key loosen the retaining bolt

Using the No. 5 Allen key, tighten the adjustment screw as needed to eliminate the play in the steering. Once you've verified that the play has disappeared and the steering is free, proceed to tighten the retaining bolt you loosened previously.

Note: If the noise persists, you may have a damaged front wheel. It's recommended to replace it and have it inspected before using it again.


 

I NEED TO CHANGE THE BRAKE PADS. WHICH ONE SHOULD I CHOOSE?

FRENO ANTERIORE

PASTIGLIA MAGNETICA DOPPIA

DOUBLE MAGNETIC PAD, MAGURA MT SERIES 4 PISTONS MT5, MT7 (except variants)

4 PADS WITH 2 FIXING SCREWS MT 4 PISTONS MT5, MT7 (except variants)


REAR BRAKE 

2 PADS WITH 1 FIXING SCREW PER SIDE MAGURA MT SERIES 2 PISTONS MTSPORT, MT4 etc. (except variants)

IF THE REAR BRAKE IS WITH SHIMANO CALIPERS USE Shimano Deore, MT200, MT201, MT400, MT500 PADS


 

MOTOR ANOMALIES

CLICK HERE TO VIEW THE ENGINE FAULTS PAGE


NON SONO IN GRADO DI FARE LA MANUTENZIONE ORDINARIA O STRAORDINARA

If you are unable to perform a repair yourself, you can contact us to request a quote and schedule an appointment. Starting in 2026, we will be forced to apply labor charges. This rate may be hourly or fixed, depending on the type of repair. As stated above, you must schedule an appointment before accepting our estimate. Any additional work or services not included in the estimate will be calculated later and added to your invoice.


 

Stima Manutenzione Ordinaria Handbike Elettrica

Budget totale stimato: 490 € – 890 € / anno (calcolato su una percorrenza di 5.000 km/anno.)

🔧 Tabella dei Costi Annuali (Dettaglio Stimato)

Componente / Intervento Frequenza stimata Costo Annuo (Ricambi + Manodopera)
Pastiglie freno & fluidi Magura
Pastiglie specifiche MT5 (4 pistoni) e MT4, olio minerale Royal Blood
2-3 cambi anteriori
1-2 cambi posteriori
110 € – 190 €
Catena a 12 Velocità
Soggetta a forte usura a causa delle torsioni e della spinta del motore
2 sostituzioni 80 € – 130 €
Pacco Pignoni 12v (Cassetta)
Sostituzione preventiva per evitare salti di catena e usura precoce
1 sostituzione 110 € – 220 €
Tris Pneumatici & Camere d’aria
Forte stress sulla ruota motrice anteriore e usura asimmetrica
1 cambio completo (3 ruote) 90 € – 160 €
Manodopera & Diagnostica Elettronica
Spurgo di 3 circuiti Magura, aggiornamenti firmware, centrature e serraggi
2-3 volte all’anno 100 € – 190 €
TOTALE STIMATO ANNUALE Ogni 5.000 km 490 € – 890 €

💡 Analisi Tecnica delle Specifiche

  • Trasmissione 12v sotto sforzo: I sistemi a 12 velocità offrono una precisione millimetrica ma utilizzano catene e pignoni dai profili molto sottili. La combinazione tra i watt espressi dal motore elettrico e i 5.000 km annui accelera l’allungamento della catena. Cambiarla tempestivamente protegge la cassetta dai danni.
  • Gestione dell’impianto Magura a 3 vie: La pinza anteriore Magura MT5 garantisce la massima potenza frenante dove serve, ma lavora sul baricentro avanzato del mezzo. Lo spurgo periodico con olio minerale originale e il monitoraggio dello spessore dei dischi sono interventi fondamentali per mantenere inalterata la sicurezza.
  • Geometria a tre ruote: La ruota anteriore (motrice, sterzante e frenante principale) si consuma a una velocità doppia rispetto al retrotreno. Si consiglia un controllo periodico della convergenza posteriore per evitare attriti anomali che ridurrebbero l’autonomia della batteria.

🔋 Ammortamento e Costi a Lungo Termine

Con 5.000 km all’anno, la batteria del sistema a pedalata assistita completa circa 60-80 cicli di carica annuali. È opportuno prevedere la perdita di efficienza della cella o la sua rigenerazione/sostituzione dopo circa 3-4 anni di utilizzo (pari a circa 15.000 – 20.000 km totali), con un costo straordinario stimato tra i 400 € e i 700 €.